February 16, 2021
When it comes to understanding your customers, the most crucial thing to do is listen. Check out these three strategies.
While many leaders have long thought of digital transformation as driven by emerging technology, it has become apparent that consumers are the ones who are driving it. Being digital-first requires you to understand how your customers want to … https://enterprisersproject.com/article/2021/1/digital-transformation-how-understand-customers