Nowadays, from business to consumer, every eye is on customer experience. The reason is simple. Customer experience has become a decisive factor in gaining and retaining customers. In fact, according to a PwC survey, consumers are willing to pay up to 16% more for better customer experience.
OutSystems.AI Chatbot and Language Analysis components are now supported in Reactive, allowing you to boost your user experience in the next generation of web applications. Quickly implement a chatbot in your applications and mix it with text and speech analysis to really take the communication with the customer to the next level!
Digital accessibility is more important than ever. With millions of people across the globe confined to their homes as a result of the global pandemic, digital tools and technologies have become the main mechanism to work, learn, and buy essential goods and services. And the more than 1.3 billion people worldwide living with disabilities can’t
In the context of COVID-19, the Municipalities of the Metropolitan Area of Lisbon felt the need to implement, in a fast and agile manner and with few resources at their disposal, concrete measures to combat the pandemic.
Low-code tooling has long been seen as a way to get business users involved in the development process, or to help developers augment and speed up their own development process. Now those two groups are working together and using low-code at the heart of modernization efforts.
Insurance companies are facing pressure to grow market share while decreasing the costs of underwriting and claims handling. These challenges, coupled with the need to modernize legacy IT systems, are having a significant impact on staying competitive.
